Ivan Russo

qui,  October 5, 2018
Position
Associate Professor
Academic sector
SECS-P/08 - MANAGEMENT
Research sector (ERC)
SH1_10 - Management; organisational behaviour; operations management

SH1_9 - Marketing

SH3_6 - Transportation and logistics, tourism

Office
Polo Santa Marta,  Floor 2,  Room 2.70
Telephone
045/8028161 (VR) 0444/393940 (VI)
Fax
0458028062(VR) 0444/393922 (VI)
E-mail
ivan|russo*univr|it <== Replace | with . and * with @ to have the right email address.
Curriculum

Associate Professor of Supply Chain Management & Marketing, Università di Verona, Dipartimento di Economia Aziendale, Italy.
 
RESEARCH: Dr. Russo’s research coalesces under the broad umbrella of supply chain management. His research can be categorised into two main research streams, one relating to supply chain /logistics & marketing relationships and the other relating to value chain /customer value in the business-to-business context. His interest in customer loyalty, business relationships, logistics service, and value chain issues originated from his belief that these are two areas in which firms can create value—for themselves, certainly, but also for their customers, suppliers and other stakeholders. His work on returns management /reverse logistics, closed loop supply chain and circular economy often spans both research streams.

Modules

Modules running in the period selected: 82.
Click on the module to see the timetable and course details.

Course Name Total credits Online Teacher credits Modules offered by this teacher
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2019/2020)   9   
Master's degree in International Economics and Business Management International logistics and marketing management (2019/2020)   9  eLearning
Bachelor's degree in Biomedical Laboratory Techniques (to qualify as a biomedical laboratory worker) (Verona) Organization of health service and legislation (2019/2020)   6    ECONOMIA E ORGANIZZAZIONE AZIENDALE
Bachelor's degree in Radiology Techniques for Imaging and Radiotherapy (to qualify as a medical radiology technician) (Verona) Organization of health services (2019/2020)   4    GESTIONE E ORGANIZZAZIONE DELLA LOGISTICA DEI SERVIZI
Postgraduate Specialisation in Hygiene and Preventive Medicine Business management (2018/2019)   1   
Postgraduate Specialisation in Radiodiagnosis Business management (2018/2019)   1   
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2018/2019)   9  eLearning
Master's degree in International Economics and Business Management International logistics and marketing management (2018/2019)   9  eLearning
Bachelor's degree in Biomedical Laboratory Techniques (to qualify as a biomedical laboratory worker) (Verona) Organization of health service and legislation (2018/2019)   6  eLearning ECONOMIA E ORGANIZZAZIONE AZIENDALE
Bachelor's degree in Radiology Techniques for Imaging and Radiotherapy (to qualify as a medical radiology technician) (Verona) Organization of health services (2018/2019)   4  eLearning GESTIONE E ORGANIZZAZIONE DELLA LOGISTICA DEI SERVIZI
Postgraduate Specialisation in Radiodiagnosis Business management (2017/2018)   1   
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2017/2018)   9  eLearning
Master's degree in International Economics and Business Management International logistics and marketing management (2017/2018)   9  eLearning
Professional Master in Publishing Marketing (2017/2018)   3   
Bachelor's degree in Biomedical Laboratory Techniques (to qualify as a biomedical laboratory worker) (Verona) Organization of health service and legislation (2017/2018)   6  eLearning ECONOMIA E ORGANIZZAZIONE AZIENDALE
Bachelor's degree in Radiology Techniques for Imaging and Radiotherapy (to qualify as a medical radiology technician) (Verona) Organization of health services (2017/2018)   4  eLearning ECONOMIA AZIENDALE E HEALTH TECHNOLOGY ASSESSMENT
Master I in Integrated Logistics and Supply Chain Management Commodity price volatility and risk management (2017/2018)   1    0.5 
Master I in Integrated Logistics and Supply Chain Management Global SCM - Global returns management sistemi di misurazione dei KPIs e applicazioni pratiche (2017/2018)   1    0.5  GLOBAL SCM - GLOBAL RETURNS MANAGEMENT
Master I in Integrated Logistics and Supply Chain Management Ripasso argomenti trattati – introduzione al project work (2017/2018)   1    0.5 
Master I in Integrated Logistics and Supply Chain Management Role plays e casi di studio - i (2017/2018)   1    0.5  CASE STUDY
Master I in Integrated Logistics and Supply Chain Management Role plays e casi di studio - vi (2017/2018)   1    0.5  CASE STUDY II
Postgraduate Specialisation in Hygiene and Preventive Medicine Business management (2016/2017)   1   
Postgraduate Specialisation in Radiodiagnosis Business management (2016/2017)   1   
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2016/2017)   9  eLearning
Master's degree in International Economics and Business Management International logistics and marketing management (2016/2017)   9  eLearning
Bachelor's degree in Biomedical Laboratory Techniques (to qualify as a biomedical laboratory worker) (Verona) Organization of health service and legislation (2016/2017)   6  eLearning ECONOMIA E ORGANIZZAZIONE AZIENDALE
Bachelor's degree in Radiology Techniques for Imaging and Radiotherapy (to qualify as a medical radiology technician) (Verona) Organization of health services (2016/2017)   4  eLearning ECONOMIA AZIENDALE E HEALTH TECHNOLOGY ASSESSMENT
Postgraduate Specialisation in Hygiene and Preventive Medicine Business management (2015/2016)   1   
Postgraduate Specialisation in Radiodiagnosis Business management (2015/2016)   1   
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2015/2016)   9  eLearning
Master's degree in International Economics and Business Management International logistics and marketing management (2015/2016)   9  eLearning
Bachelor's degree in Biomedical Laboratory Techniques (to qualify as a biomedical laboratory worker) (Verona) Organization of health service and legislation (2015/2016)   6  eLearning ECONOMIA E ORGANIZZAZIONE AZIENDALE
Bachelor's degree in Radiology Techniques for Imaging and Radiotherapy (to qualify as a medical radiology technician) (Verona) Organization of health services (2015/2016)   4  eLearning ECONOMIA AZIENDALE E HEALTH TECHNOLOGY ASSESSMENT
Postgraduate Specialisation in Hygiene and Preventive Medicine Economia applicata (2015/2016)   1   
Postgraduate Specialisation in Radiodiagnosis Business administration (2014/2015)   1   
Postgraduate Specialisation in Hygiene and Preventive Medicine Business management (2014/2015)   1   
Postgraduate Specialisation in Radiodiagnosis Business management (2014/2015)   1   
Master’s degree in Corporate Economics and International Markets (Vicenza) International logistics and marketing management (2014/2015)   9  eLearning (lezione 1)
Master’s degree in Marketing and Corporate Communication Marketing communications (2014/2015)   9  eLearning (Lezione 2)
Bachelor's degree in Biomedical Laboratory Techniques (to qualify as a biomedical laboratory worker) (Verona) Organization of health service and legislation (2014/2015)   6  eLearning ECONOMIA E ORGANIZZAZIONE AZIENDALE
Bachelor's degree in Radiology Techniques for Imaging and Radiotherapy (to qualify as a medical radiology technician) (Verona) Organization of health services (2014/2015)   5  eLearning ECONOMIA AZIENDALE E HEALTH TECHNOLOGY ASSESSMENT
Postgraduate Specialisation in Hygiene and Preventive Medicine Economia applicata (2014/2015)   1   
Master’s degree in Corporate Economics and International Markets (Vicenza) International logistics and marketing management (2013/2014)   9  eLearning
Postgraduate Specialisation in Hygiene and Preventive Medicine Economia applicata (2013/2014)   1   
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2012/2013)   9  eLearning
Master’s degree in Corporate Economics and International Markets (Vicenza) International logistics and marketing management (2012/2013)   9  eLearning
Bachelor's degree in Business Administration (Verona) Marketing (2012/2013)   6  eLearning
Postgraduate Specialisation in Hygiene and Preventive Medicine Economia applicata (2012/2013)   1   
Postgraduate Specialisation in Hygiene and Preventive Medicine Applied Economics (2011/2012)   1   
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2011/2012)   9  eLearning
Master’s degree in Corporate Economics and International Markets (Vicenza) International logistics and marketing management (2011/2012)   9  eLearning
Bachelor's degree in Business Administration (Vicenza) Marketing (2011/2012)   6  eLearning
Bachelor's degree in Business Administration (Verona) Premio marketing (2011/2012)   3   
Master’s degree in Marketing and Corporate Communication Customer service and supply chain management (2010/2011)   9  eLearning
Master’s degree in Corporate Economics and International Markets (Vicenza) International logistics and marketing management (2010/2011)   9  eLearning
Master's degree in Marketing and Communication (until 2008-2009) Customer service and supply chain management (2009/2010)   10  eLearning (1 - lezione)
Master’s degree in Corporate Economics and International Markets (Vicenza) International logistics and marketing management (2009/2010)   9  eLearning (3 - lezione)
Master's degree in International Economics (category 64/S) (until 2008-2009) International Management (2009/2010)   5    (1 - lezione)
Degree in Economics and Service Industry Management (Cat. 17) (until 2008-2009) Marketing (2009/2010)   10    (3 - lezione)
Master's degree in Marketing and Communication (until 2008-2009) Customer service and supply chain management (2008/2009)   10    1 - lezione
Master's degree in International Economics (category 64/S) (until 2008-2009) International Management (2008/2009)   5    2 - lezione
Master's degree in International Economics (category 64/S) (until 2008-2009) International Marketing (2008/2009)   10    2 - lezione
Degree in Economics and Service Industry Management (Cat. 17) (until 2008-2009) Marketing (2008/2009)   10    3 - lezione
Degree in International Business Studies (Vicenza) (until 2008-2009) Marketing (fundamentals) (2008/2009)   5    2 - lezione
Master's degree in Marketing and Communication (until 2008-2009) Customer service and supply chain management (2007/2008)   10    Lezione
Master's degree in International Economics (category 64/S) (until 2008-2009) International Management (2007/2008)   5    Lezione
Seminario 1
Degree in Economics and Service Industry Management (Cat. 17) (until 2008-2009) Marketing (2007/2008)   10    Lezione 3
Degree in International Business Studies (Vicenza) (until 2008-2009) Marketing (fundamentals) (2007/2008)   5    Lezione 2
Master's degree in Marketing and Communication (until 2008-2009) Customer service and supply chain management (2006/2007)   10    5.5  lezione 1
Master's degree in International Economics (category 64/S) (until 2008-2009) International Management (2006/2007)   5    lezione 1
Degree in Economics and Service Industry Management (Cat. 17) (until 2008-2009) Marketing (2006/2007)   10    lezione 3
Master's degree in Marketing and Communication (until 2008-2009) Marketing Communication techniques (2006/2007)   10    lezione 3
Bachelor's degree in Business Administration (category 17) (until 2008-2009) Marketing (fundamentals) (2006/2007)   5    lezione 2
Degree in International Business Studies (Vicenza) (until 2008-2009) Marketing (fundamentals) (2006/2007)   5    lezione 2
Master's degree in Marketing and Communication (until 2008-2009) Customer service and supply chain management (2005/2006)   10    0.5  LEZIONE 5
Master's degree in International Economics (category 64/S) (until 2008-2009) International Marketing (2005/2006)   10    ESERCITAZIONE
Degree in Economics and Service Industry Management (Cat. 17) (until 2008-2009) Marketing (2005/2006)   10    1.5  LEZIONE 4
Master's degree in Marketing and Communication (until 2008-2009) Marketing Communication techniques (2005/2006)   10    lezione 3
Bachelor's degree in Business Administration (category 17) (until 2008-2009) Marketing (fundamentals) (2005/2006)   5    LEZIONE 3
Degree in International Business Studies (Vicenza) (until 2008-2009) Marketing (fundamentals) (2005/2006)   5    0.5  LEZIONE 2
Master's degree in International Economics (category 64/S) (until 2008-2009) Marketing e logistica internazionale (2005/2006)   5    2.5  LEZIONE 2

 

Research groups

La gestione nella supply chain nella prospettiva dell’economia circolare
Il gruppo di ricerca si occupa di esplorare, studiare e analizzare come la gestione strategica e operativa della supply chain può essere compatibile e ripensata in un’ottica del raggiungimento di obiettivi legati all’economia circolare.
New organizational forms ICT-based
The objective of this research group is to investigate issues related to the development of new organizational forms deriving from the adoption of digital technologies and related collaborative platforms.
Business model in the digital era
The research group Business model in the digital era aims at exploring, studying and analyzing the complex phenomenon of digitization in a business and managerial perspective.
Omnicanalità, logistica dell'ultimo miglio, consumer behaviour
Il gruppo di ricerca ha come obiettivo lo studio del ruolo del consumatore nel contesto della gestione della supply chain, con particolare focus sull’impatto che il comportamento di acquisto nei canali online e offline ha sullA logistica dell'ultimo miglio.
Skills
Topic Description Research area
Business to business marketing Analysis of value creation and perception mechanisms in a business-to-business context, with a particular focus on intermediaries’ perception. Specifically, the study uses the servitization approach in order to understand the development of this trend among manufacturers. Moreover, understanding customer loyalty across a complex, longer and digital supply chain in the B2B context can be of particular help in today’s changing and highly competitive business environment because it allows a way for understanding and anticipating customers’ current and future needs in the era of omnichannel. Marketing
Marketing
Circular economy and the value perception Analysis of consumers’ perception towards a new product type, “bio based”, deriving from recycled plastic under the lens of circular economy. Study of the purchase and switching intention towards such product adopting an experimental design Marketing
Marketing
B2B customer loyalty and supply chain management This research goal is to explore the customer loyalty creation mechanisms in a business context under the lens of both marketing and supply chain management, determining its drivers and the different configurations of them that allow to reach a high degree of loyalty. This study applies the complexity theory to provide the different combinations of antecedents (logistics service quality, agile, market orientation, innovation, managing returns) that are able to obtain a high degree of customer loyalty. Logistics and supply chain management
Logistics and supply chain management
A global study of returns management Returns management refers to the strategic development and managerial implementation of a firm’s returns policy as a marketing tool. The returns policy then has implications for the logistics function within a firm. Logistics is responsible for the physical re-acquisition and movement of the product, and ultimately, disposition decisions relating to any future use or value recovery from the returned product (this is often referred to as reverse logistics). Reverse supply chain (RSC) operations have emerged as a critical component of overall customer service in manufacturing industries and the choice of third party logistics would be critical. Logistics and supply chain management
Logistics and supply chain management
Logistics customer service Globalisation has set up large systems of trading partners that span vast distances. Vertical integration, once commonplace, is now rare. While outsourcing has cost advantages, it also has a downside – lack of control and oversight; globalising the marketplace and the need of logistics service providers to render logistics services on an international scale requires intercultural management competencies. Whereas logistics and SCM have traditionally referred to the physical flow connecting production with customers, more recent research in logistics aims at integrating marketing notions and addressing the role of logistics in deliveringquality and improving customer service and satisfaction. Logistics and supply chain management
Logistics and supply chain management
Logistics and supply chain management within the circular economy practice Although some elements of circularity such as recycling and composting are already present in the linear economy, a CE takes a step beyond the pursuit of waste prevention and reduction to inspire technological, organizational and social innovation across supply chains. The current research concerns how consumers respond to the introduction of products made from regenerated bio-waste. The supply chain management and logistics management field can provide foundational principles upon which to facilitate the transition from traditional linear consumption approaches to circular approaches. Logistics and supply chain management
Logistics and supply chain management
Managing global supply chain sustainability A prolific stream of international business research, for instance, has unearthed the national and corporate cultural as well as country governance complexities with which that corporations must consider. Many experience a great difficulty implementing Sustainable Supply Chain Management (SSCM) even when they do commit resources. Global Industry studies reveal that implementing SSCM in practice remains one of the key struggles faced by organizational decision-makers. The objective of this research is to gain a better understanding of how managers perceive, process, react to, and contend with managing sustainability initiatives with their global suppliers. Marketing
Marketing
The role of the shopper within the supply chain in an omni-channel environment Analysis of the role of the shopper within the supply chain and understanding of the impact of the shoppers’ perception and purchasing behaviour across the online and offline channels impact supply chain strategies. In particular, this area studies how digital technologies enabled choices among different types of supply chain governance. Another objective of the research stream is to analyse all of the factors that influence logistics in a complex system, such as an urban area and last mile. Logistics and supply chain management
Logistics and supply chain management
Omni-channel strategy and retailing Analysis of shoppers’ behaviour across online and offline contest under the lens of both marketing and supply chain management. This research aims at understanding the effect a return policy leniency has on purchase intention, adopting the theoretical framework of signaling theory. This has been realized via an experimental design maniputaling return policy leniency, the channel type and the product type. Data have been analysed through PROCESS software to identify the existence of moderation and mediation effects. Marketing
Marketing
Projects
Title Starting date
Analisi strategica della Customer Satisfaction nelle relazioni B2B 11/1/18
Closed Loop Supply Chain 12/15/17
PROGETTO CORE-WOOD Riposizionamento competitivo della filiera del legno 11/3/17
Res Urbis - Resources from urban bio-waste 1/1/17
#BIT, Business Innovation & digital Transformation 1/1/17
Opening Cooperative Optimized Reliable E-procurement services for non core cross-border trading 4/20/14
FILIERE E NETWORK: i nuovi "ambiti" di azione delle imprese 1/1/14
Il ruolo dell’IT nella riconfigurazione della supply chain in ottica network 5/20/13
Globalizzazione del Metadistretto Logistico - Iniziative per l'internazionalizzazione del Metadistretto Logistico del Veneto (Nord-Africa, Est-Europa, Repubblica Tedesca) (Polo di Vicenza) 4/1/11
SME and Academia Partnership to address Digital Mobility Barrier issues for SMEs in Logistic and Supply Chain Technologies 12/1/10
Settore del Riscaldamento: una indagine conoscitiva den canale distributivo 8/1/10
Centro Servizi in rete, Sviluppo di un centro servizi regionale per la diffusione dei servizi della piattaforma nazionale dei trasporti UIRNET integrata con i centri servizi locali delle infrastrutture del Metadistretto Logistico Veneto (Polo di Vicenza) 7/1/10
"Sicurezza e cost reduction per l'autotrasporto gomma Three Ways srl", misura f Infomatizzazione ed introduzione di nuove tecnologie di comunicazione tra più siti produttivi (Polo di Vicenza) 6/24/10
Servizi in rete, prototipi per il Metadistretto Logistico Veneto (Polo di Vicenza) 6/24/10
Eco-Management and audit scheme (EMAS). Sostenibilità trasporto gomma Veneto-Europa. (Polo di Vicenza) 4/26/10
Supply Chain Returns Management-Bando Cooperint 2007 3/28/08
Global returns management 1/1/08
La gestione dei processi di gestione dei prodotti-ritorni per le imprese globali-Bando GG Scaligero 2007 11/6/07
Diagnostic Tools per l'analisi della Supply Chain 7/1/05
Supply Chain Visibility Roadmap:un approccio migliorare la visibilità della supply chain 4/15/05
La Logistica come fattore di vantaggio competitivo per l’industria agro-alimentare italiana 4/30/04
Logistica Internazionale - Global Supply Chain Management 4/1/04
LOGISTICA INTERNAZIONALE – GLOBAL SUPPLY CHAIN MANAGEMENT 4/1/04
La logistica come fattore di vantaggio competitivo per l'industria agro-alimentare italiana. 1/1/04
An international advanced seminar in risk managemennt 1/1/04
Modelli per l'internalizzazione di nuove piattaforme logistiche. Il caso interporti. 1/1/03
Grow togheter in risk management 1/1/03




Chairperson

Ivan Russo
Office Collegial Body
Council for the Degree Course in Biomedical Laboratory Techniques - Medicine and Surgery
component Council for the Degree Course in Medical Radiology Techniques, Imaging and Radiotherapy - Medicine and Surgery
Collegio didattico di International economics and business management - Department Economics
president Collegio didattico di Marketing e comunicazione d'impresa - Department Business Administration
Comitato scientifico del Corso di Perfezionamento e Aggiornamento professionale in Risk Management - Gestione del rischio, Sicurezza e Controllo - Department Business Administration
Comitato scientifico del Corso di Perfezionamento e Aggiornamento Professionale in Risk Management nelle Imprese di Assicurazione
Comitato Scientifico del Corso di Perfezionamento e di Aggiornamento professionale in I documenti digitali e gli strumenti per gestirli e conservarli - Department Culture and Civilisation
Comitato Scientifico del Corso di Perfezionamento in I Documenti Digitali e gli strumenti per gestirli e conservarli
component Comitato Scientifico del Master in Editoria - Department Culture and Civilisation
Comitato Scientifico del Master Universitario in Editoria: Progettazione e Management (I livello) - Department Culture and Civilisation
component Comitato scientifico del Master Universitario in Logistica Integrata e Supply Chain Management - Department Business Administration
Comitato Scientifico del Master Universitario in Management della cultura digitale. Editoria, archivi e biblioteche nell’era del 2.0 (I livello) - Department Culture and Civilisation
component Consiglio dei Corsi di Laurea e Laurea Magistrale con sede a Verona
component Consiglio dei Corsi di Laurea e Laurea Magistrale con sede a Vicenza/Consiglio Didattico del Polo Scientifico Didattico di "Studi sull'Impresa"
component Consiglio del Dipartimento di Economia Aziendale - Department Business Administration
Consiglio della Scuola di Economia e Management
component Consiglio della Scuola di Specializzazione in Igiene e Medicina Preventiva - Department Diagnostics and Public Health
component Consiglio della Scuola di Specializzazione in Radiodiagnostica - Department Diagnostics and Public Health
Personale Docente del Dipartimento di Economia Aziendale