Performance management

People with expertise in this area
Research interests

Andrea Beretta Zanoni: Full Professor
Bettina Campedelli: Full Professor
Silvia Cantele: Associate Professor
Andrea Guerrini: Associate Professor

Chiara Leardini: Full Professor
Sara Moggi: Associate Professor
Paolo Roffia: Associate Professor
Silvia Vernizzi: Associate Professor

Research interests
Topic	People	Description
Strategic control	Andrea Beretta Zanoni Silvia Vernizzi	Analysis of the firms’ performance adopting the strategic control point of view. Research activity is focused on the role of assumptions in the process of strategy definition and execution, on the monitoring and evaluation of economic and financial targets and on the analysis corporate strategy role as driver of specific organizational processes. The research activity is based on case study methodology owing to its usefulness in assessing qualitative characteristics in organizational settings and in corporate strategy.
Performance management in hospitals	Bettina Campedelli Andrea Guerrini Chiara Leardini Sara Moggi	Study of the exogenous and endogenous determinants of efficiency in public and private hospitals. Analysis of organizational models and performance measurement with reference to public hospitals. Cost analysis and cost effectiveness analysis of innovative models of taking care of the patient. The employed research methods are both quantitative and qualitative.
Performance antecedents in firms and impact measurement	Bettina Campedelli Silvia Cantele Silvia Vernizzi	Study of antecedents of financial performance in firms belonging to different size and industry clusters. Among analysed determinants there are the effects of internationalisation, innovation, networking and cooperation, or sustainability implementation. The research methodologies are mainly quantitative.
Variables of efficiency in the management of public utilities	Bettina Campedelli Andrea Guerrini Chiara Leardini	Study of operational and environmental variables that influence the efficiency of local public service management companies, in particular with regard to the management of water services, the management of water purification and the management of waste collection. Among the determinants can be recognized the ownership structure, the company size, the population density served, the degree of vertical integration and the type of user served. The employed research methods are mainly quantitative (e.g. Data Envelopment Analysis - DEA).
Performance management in SMEs and family business	Paolo Roffia	Performance management study in small and medium-sized enterprises, often family-run, analyzing the peculiarities that these firms strongly widespread in the north-east of Italy have compared to the plurality of enterprises (e.g., size, decision-making weight of the family, etc.) and the influence of these factors on the strategies pursued. The research methodology used is based on quantitative empirical analysis, by mainly using questionnaires.
Planning, control and performance measurement systems in universities	Bettina Campedelli Silvia Cantele	Analysis of the planning, reporting and performance measurement practices of universities. The systems of accounting, strategic planning, budgeting and the indicators dashbords are investigated, put into relationship with the organisations’ features and the institutional context, and analysed with reference to their effectiveness and their impacts on universities’ performance.