Performance management

Andrea Beretta Zanoni
Full Professor
Bettina Campedelli
Full Professor
Silvia Cantele
Associate Professor
Chiara Leardini
Full Professor
Sara Moggi
Temporary Assistant Professor
Paolo Roffia
Associate Professor
Silvia Vernizzi
Assistant Professor
Research interests
Topic People Description
Strategic control Andrea Beretta Zanoni
Silvia Vernizzi
Analysis of the firms’ performance adopting the strategic control point of view. Research activity is focused on the role of assumptions in the process of strategy definition and execution, on the monitoring and evaluation of economic and financial targets and on the analysis corporate strategy role as driver of specific organizational processes. The research activity is based on case study methodology owing to its usefulness in assessing qualitative characteristics in organizational settings and in corporate strategy.
Performance management in hospitals Bettina Campedelli
Chiara Leardini
Sara Moggi
Study of the exogenous and endogenous determinants of efficiency in public and private hospitals. Analysis of organizational models and performance measurement with reference to public hospitals. Cost analysis and cost effectiveness analysis of innovative models of taking care of the patient. The employed research methods are both quantitative and qualitative.
Performance antecedents in firms and impact measurement Bettina Campedelli
Silvia Cantele
Silvia Vernizzi
Study of antecedents of financial performance in firms belonging to different size and industry clusters. Among analysed determinants there are the effects of internationalisation, innovation, networking and cooperation, or sustainability implementation. The research methodologies are mainly quantitative.
Variables of efficiency in the management of public utilities Bettina Campedelli
Chiara Leardini
Study of operational and environmental variables that influence the efficiency of local public service management companies, in particular with regard to the management of water services, the management of water purification and the management of waste collection. Among the determinants can be recognized the ownership structure, the company size, the population density served, the degree of vertical integration and the type of user served. The employed research methods are mainly quantitative (e.g. Data Envelopment Analysis - DEA).
Performance management in SMEs and family business Paolo Roffia
Performance management study in small and medium-sized enterprises, often family-run, analyzing the peculiarities that these firms strongly widespread in the north-east of Italy have compared to the plurality of enterprises (e.g., size, decision-making weight of the family, etc.) and the influence of these factors on the strategies pursued. The research methodology used is based on quantitative empirical analysis, by mainly using questionnaires.
Planning, control and performance measurement systems in universities Bettina Campedelli
Silvia Cantele
Analysis of the planning, reporting and performance measurement practices of universities. The systems of accounting, strategic planning, budgeting and the indicators dashbords are investigated, put into relationship with the organisations’ features and the institutional context, and analysed with reference to their effectiveness and their impacts on universities’ performance.

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