Corporate identity and business ethics (2015/2016)

Course code
4S02511
Name of lecturers
Federico Brunetti, Stefano Rossi
Coordinator
Federico Brunetti
Number of ECTS credits allocated
9
Academic sector
SECS-P/08 - MANAGEMENT
Language of instruction
Italian
Location
VERONA
Period
primo semestre dal Sep 28, 2015 al Jan 8, 2016.

Lesson timetable

primo semestre
Day Time Type Place Note
Monday 9:20 AM - 11:50 AM lesson Lecture Hall SPA  
Tuesday 9:20 AM - 11:50 AM lesson Lecture Hall SPA  

Learning outcomes

The course aims at introducing students to the comprehension of corporate identity and business ethics notions both in their theoretical components and in their practical implications.
The broader framework is that of finding the most correct and effective ways companies can follow to manage their relationships with external audiences in a long run perspective.
With regard to corporate identity, the main focus will be on brand as a catalyst of company identity and image.
As for business ethics, special consideration will be devoted to practical issues and the subsequent models and tools.

Syllabus

Corporate Module
Brand is nowadays one of the most valuable assets companies can leverage to differentiate their output in the tremendous offerings variety consumers are facing.
In the post-modern era, where great ideologies and value systems are drawing back, people interact with brands to build, express or at least integrate their identity.
Brands therefore act as a resource consumers can deal with, both on intellectual and on emotional level, to address their identity needs.
Brand, finally, can be viewed as one of the most important social texts in contemporary culture. As such, for its formal and substantive features, it is an essential sense-making device in our society.

To explore such issues, this course provides relevant and upto-date theories, concepts, techniques, and models in branding. The course will interweave lectures, case discussions, guest speakers, and group projects.
Moreover, this course relies on a variety of learning resources; in particolar, beside the textbook, a lot of documents, additional readings, web sites links and materials are made available in the e-learning platform so as to make the course a rich experience in terms of knowledge acquisition.

Corporate module aims are:
- understand the rationales of brand relevance, both from firm and consumer point of view
- understand branding sociological and psychological background
- understand the brand meaning building process
- acquire brand elements and their working modes
- know stages and activities involved in brand design
- become familiar with the most recent branding approaches and future trends in branding

After examining some introductory topics, the specific contents are organized in three main sections: brand under standing, brand building and brand management.
Brand leadership and Brand equity
Marketing Institutionalization
Evolution of Marketing
Modern and Post-Modern Era
Post-Modernity & Marketing
Consumer personality and consumption choices
Brand as a Text / Sign
UNDERSTANDING: BRAND ALPHABET
Brand origin and Brand definition
Brand structure and operating mechanisms
Brand Personality, Identity, Image and Reputation
Anatomy of the Brand: values, brand elements and brand associations
BUILDING A SUCCESSFUL BRAND
Challenges in Brand building
Brand Positioning and Perceptioning
Storytelling
Iconic Brand
Lovemarks
Neurobranding / Behavioral branding
Future approaches:
Affiliation and Customer Advocacy
The speaking brand
Human touch
Humankind
Age of You and Wikibrand
BRAND MANAGEMENT
Brand Architecture: Branded house and House of brands
Brand Extension
Brand Portfolio

Brand & Happiness

(The need for) Marketing reform
CIEI Manifesto 2015/16

Assessment methods and criteria

The exam will be passed after an oral colloquium.

Textbook:
L. Minestroni, Manuale della marca, Fausto Lupetti Editore, Bologna, 2010

Teaching aids

Documents

STUDENT MODULE EVALUATION - 2015/2016