Pubblicazioni

The psychological contract as an integrative governance instrument of the legal outsourcing contract  (2013)

Autori:
Cantoni, F.; Zardini, Alessandro; Rossignoli, Cecilia
Titolo:
The psychological contract as an integrative governance instrument of the legal outsourcing contract
Anno:
2013
Tipologia prodotto:
Contributo in atti di convegno
Tipologia ANVUR:
Contributo in Atti di convegno
Lingua:
Inglese
Formato:
Elettronico
Titolo del Convegno:
Workshop dei docenti e dei ricercatori di Organizzazione Aziendale (WOA2013)
Luogo:
Roma
Periodo:
30-31 maggio
Casa editrice:
CLEUP - Padova
ISBN:
9788867870554
Intervallo pagine:
13-24
Parole chiave:
Outsourcing; psychological contract; case study
Breve descrizione dei contenuti:
Outsourcing is a managerial procedure whose success needs clarification regarding the long-term relationship between customer and supplier. The authors’ aim is to examine simultaneously the client’s and supplier’s perspectives through the psychological contract that, by assimilating the contents of the legal contract, focuses on (1) the implicit (not formalized) and reciprocal (mutual) duties between the two parties, (2) the equivalence of psychological obligations and contractual values and (3) the importance of the individual commitment level. While the legal contract is managed and based on an organizational level, the psychological contract is individual and perceived as such: from the authors’ point of view, all workers, regardless of whether they work inside or outside the company, are part of the psychological contract. The authors employ a case study represented by an outsourcing center belonging to a group of Italian banks, using the “qualitative and quantitative” mixed method. In the first phase, a series of interviews will help identify the key variables to develop a questionnaire for both customers and suppliers. The second phase will comprise the interviews and questionnaire formalization. The two themes, the psychological contract on the one hand and the outsourcing governance on the other hand, represent a highly relevant matter that has received scant attention in the literature.
Id prodotto:
77207
Handle IRIS:
11562/583160
depositato il:
28 ottobre 2013
ultima modifica:
20 marzo 2018
Citazione bibliografica:
Cantoni, F.; Zardini, Alessandro; Rossignoli, Cecilia, The psychological contract as an integrative governance instrument of the legal outsourcing contract  in Organizing in turbulent times: the challenges aheadCLEUP - PadovaAtti di "Workshop dei docenti e dei ricercatori di Organizzazione Aziendale (WOA2013)" , Roma , 30-31 maggio , 2013pp. 13-24

Consulta la scheda completa presente nel repository istituzionale della Ricerca di Ateneo IRIS

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Titolo Dipartimento Responsabili
IL CONTRATTO PSICOLOGICO COME STRUMENTO DI GOVERNANCE INTEGRATIVO DEL CONTRATTO GIURIDICO: LE LEVE PER IL SUCCESSO CONTINUATIVO DI UN RAPPRTO DI OUTSOURSING. Dipartimento Economia Aziendale Cecilia Rossignoli
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